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SHIPPING & RETURNS

 

Standard Return Policy: shipping-and-returns.pngOur goal is to ensure customer's complete satisfaction. If for some reason, customers are  dissatisfied with their purchase, then they can return their item to US within 20 days of purchase date. Claims for  missing items or items damaged in transit must be received within two business days of receipt of merchandise. You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased . Refunds on returned items will be issued in the same payment form as  tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.

 ANY QUESTION ABOUT RETURN AND EXCHANGE PLEASE CALL US OR EMAIL.

  Shipping Note: 

 ALL USA  SHIPPING & Handling: $5.95 Each Order

   Shipping Policies:

         Most orders under 2 Lbs are shipped U.S. Postal service and will take 2-6 days to get to you and most orders over 2 lbs are shipped U.P.S. OR FED-EX and take 2-7 days.  Most orders are shipped out same or next day depending on stock availability.

*We will ship to P.O. Boxes through the U.S. Postal Service.

* All FPO, APO, Hawaii, Alaska.

* We do NOT request or require a signature for UPS or USPS deliveries, but we cannot force the driver to leave the package if no one is home.  If you live in a relatively low crime area and the risk is small, the driver will usually leave the package at your door or other safe area, but it is solely up to your UPS or USPS driver's discretion whether or not to require a signature. WE ARE NOT RESPONSIBLE FOR PACKAGES STOLEN FROM YOUR HOME.

* UPS does not deliver on weekends or holidays. Do not include these days when estimating your expected delivery date.

* We will charge you a fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer's error. THIS IS ONLY FOR UPS DELIVERIES. WE CAN NOT REROUTE USPS DELIVERIES AFTER THEY LEAVE OUR WAREHOUSE. Shipping labels are generated directly from the shipping information you have entered. If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number you will be charged the reshipping fee and that fee may be more then what you paid to ship it the first time since the shipping company will charge us a fee for this correction.

* If an order we shipped to you with the address you entered at checkout is returned to us for any reason and you would like to reship the order, You will be charged a minimum of $5.95 and depending on the weight of the order it may be more to reship your order to you.

* If an order we shipped to you with the address you entered at checkout is returned to us for any reason and you would like a refund. You will be refunded for the order less shipping charges and a 10% restocking fee on all products after it has returned to us.

Return Information:

 DID YOU ORDER THE WRONG PRODUCT ?

           You can return it to us within a reasonable amount of time (20 Days) from the time it was delivered to you. It must be unopened and we will credit you the product price less a shipping fee, Contact CUSTOMER SERVICE.

 DID YOU ORDER ONE PRODUCT AND GET SOMETHING ELSE ?

           First of all I would like to say were sorry about that. We have a triple checking system so it is very rare that it will happen but a incorrect or damaged barcode lable on a product can happen. As long as it was within a reasonable amount of time (20 Days) from the time it was delivered to you and it has not been opened. Please ship back to us We will send you out the right one with samples and a free shaker cup for your troubles. Contact CUSTOMER SERVICE.

 WAS YOUR PRODUCT DAMAGED DURING SHIPPING?

          First of all I would like  to say were sorry about that. We don't have control over those things and we do understand how important it is to have your ITEM in your home and not damaged in a shipping container. As long as it was within a reasonable amount of time (20 Days) from the time it was delivered to you. Please ship back to us We will send you out the right one with samples and a free shaker cup for your troubles. We will send you out a replacment one with samples and a free GIFT for your troubles. Contact CUSTOMER SERVICE.

 WE ARE ONLY RESELLER:

The products and the claims made about specific products on or through this site have not been evaluated by wholesaleonlin1.com or the FDA. They are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation  program, before taking any medication, or if you have or suspect you might have a health problem.  

 

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